COVID-19 PROTOCOLS

We have COVID-19 Protocols in place to help slow the spread of the virus. We have implemented strict hygiene practices to ensure the safety of our staff and clients.

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These measures includes the following:

• We only accept BY APPOINTMENT ONLY services, to limit the number of people in the clinic and to adhere to social distancing rules of 1.5m between customers.

• We encourage clients to use our online booking system through our website when booking, rescheduling and cancelling their appointment for convenience and ensure that we are on time with our appointment schedules.

• Clients will receive an email with their appointment along with our COVID-19 Protocols and safety reminders. We request that unwell clients reschedule their appointment for a later date when they have recovered from their symptoms.

• We will have strict appointment times to prevent delay of appointments and avoid overlapping of clients in the clinic minimise the number of clients in the clinic at once.

• We request clients to arrive 10 minutes prior to their appointment to complete a COVID-19 form.

• We have replaced our printed forms with digital forms.

• We will check clients temperature upon arrival to ensure that they are well enough to have the treatment.

• Signs are displayed at the shopfront as a reminder of COVID safety.

• Clients will be requested to sanitise their hands upon arrival in the clinic.

• We request contactless payment transactions where possible.

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These are the measures we have in place to maintain a safe environment for clients and staff:

• If staff has COVID-19 or have symptoms of COVID-19, we request staff to stay home.

• Staff to vigilantly wash their hand and sanitise pre and post treatment.

• All towels are changed and washed after each client.

• Microdermabrasion tips and tools are sterilised.

• Ensuring that all surfaces such as benches, floors, equipment and tools are disinfected with high-grade spray.

• Staff to follow an end of day checklist to ensure all areas have been cleaned and sanitised, ready for the following day’s trade.

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By providing clients with this information we help in the awareness of our COVID-19 Protocol and clients know what to expect when arriving at our clinic.

We are hopeful that these measures will give our clients confidence and feel safe during their treatment and when visiting our clinic.

We appreciate your understanding and cooperation with these regulations to help us stop the spread of the virus.